Privacy Policy

This policy describes the information collected through the Caseflow Automation website at caseflowautomation.co and its contact form. Separate services or agreements may have additional privacy information.

Information collected

The contact form asks for your name, email address, phone number, selected service and project brief. You may also provide a business name and preferred timeframe. The form creates an inquiry reference and records its notification status so retries can be handled without creating duplicate inquiries. It also records your separate choices about non-marketing and marketing text messages. The consent record includes those choices, the disclosure wording and version, the submission source, and the time the server records your submission.

Please do not include passwords, payment-card information, government identification numbers, confidential documents, or sensitive personal information in your inquiry.

How information is used

Caseflow Automation uses inquiry details to review and respond to your request, discuss its AI implementation and property-marketing services, and maintain a record of your communication preferences. Providing your phone number or email address does not by itself give permission for marketing texts or marketing emails.

Storage and service providers

The contact-form system uses Cloudflare to process and store submissions and consent records. Inquiry notifications are sent using Resend so Caseflow Automation can follow up. These providers process information as part of operating the form and delivering the notification.

The optional SMS consent applies only to Caseflow Automation and the purposes you select. It does not authorize another business or an affiliate to use your mobile information or consent for its own marketing.

Website delivery, cookies and browser storage

Caseflow's current website pages do not set optional advertising or visitor-tracking cookies, run visitor analytics scripts, or use localStorage or sessionStorage. There is no optional tracking on these pages to accept or reject. Cloudflare may use essential security cookies when needed to deliver or protect the website. Blocking essential browser features may prevent security checks or submissions from working.

Cloudflare processes technical request and network-error information to deliver, protect and diagnose the website. This can include your IP address, browser and request details, and the requested URL. This operational processing is separate from the inquiry details you choose to submit. Links to external services, including Stripe checkout, are covered by those services' own notices and controls.

If optional tracking is introduced, this notice and any necessary choices will be updated before it is activated.

Data security

The website is served over HTTPS. The contact form checks required fields and input limits on the server and restricts cross-site submissions. It does not include file-upload or payment-card fields. Inquiry notifications contain the details you submit and are delivered through Resend to Caseflow's email mailbox, where they can be reviewed and answered.

No online service can guarantee absolute security. Keep passwords, financial account information, government identification numbers, confidential documents and sensitive personal information out of this form. An appropriate sharing method must be agreed separately if a project needs confidential material. To raise a concern about your information, use the privacy-request options below.

Your SMS choices

The non-marketing checkbox covers messages about your inquiry, scheduling, and related service updates or support. The separate marketing checkbox covers promotional information and offers about Caseflow Automation's services. Both are optional, start unchecked, and may be selected independently. Neither is required to submit the form or purchase services.

The form records these preferences but does not activate an automated SMS campaign. If Caseflow Automation subsequently sends text messages under your selected consent, message frequency varies and message and data rates may apply. Reply STOP to the sending number to opt out or HELP for assistance. You can also use the contact form to ask about or change your preferences. SMS consent is separate from consent to marketing email.

Requests and questions

To ask about your information, request access, correction or deletion, or withdraw a communication preference, use the contact form at https://caseflowautomation.co/contact.html and include "Privacy request" in your message. If you have already received a direct response from Caseflow Automation, you can also reply to that conversation. Requests will be considered under applicable requirements; some records may need to be retained where legally required.

External links and payment services

Links from this website may take you to services with their own privacy practices. If you follow a Stripe payment link, review the privacy information and terms shown in that checkout before providing payment information. The contact form is not a payment form.

Updates

Updates to this policy will be posted on this page with an effective date. For text-message disclosures and website terms, see the Terms and Conditions.